Frequently Asked Questions

Most residential roof replacements are completed in one to three days once materials are on site, depending on the size and pitch of the roof and the weather. Commercial and low-slope projects vary more and are scheduled around your operating hours. We'll give you a specific timeline as part of your written estimate.

Document what you can safely see from the ground with photos, avoid getting on the roof yourself, and schedule a professional inspection before making any repairs. If you plan to file an insurance claim, it's best to have an inspection report in hand before the adjuster visits. We offer no-cost, same-day storm damage inspections in most cases.

Start by calling your insurance carrier to open a claim, then schedule an independent roof inspection so you have your own documentation of the damage. We can walk the roof with you, provide a written and photo-documented report, and be present when the adjuster inspects if needed. See our Insurance Claims page for more on how claim payments actually work.

On qualifying insurance, retail, rental, or property management projects, we can upgrade your roof to an eligible Class 4 impact-resistant shingle system at no additional upgrade charge. Class 4 is the highest impact-resistance rating under UL 2218. Not every project qualifies — ask us during your inspection and we'll tell you honestly whether yours does.

It depends on the extent and location of the damage, the age of your roof, and how much useful life is left in the existing materials. A small, isolated leak is often a repair. Widespread hail damage, an aging roof nearing the end of its warranty, or damage affecting the roof deck usually points to replacement. We'll give you an honest recommendation either way — not the one that's most profitable for us.

New installations are backed by our own 10-year workmanship warranty, on top of the manufacturer's limited lifetime warranty on materials. That means you're covered both for how the roof was installed and for defects in the shingles or panels themselves. We'll go over exactly what's covered before work begins.

Ask us about financing options during your estimate — availability and terms depend on the lender and your project, so we'll walk you through current options at that time rather than quote specifics here.

We're based in Georgetown, TX and serve the I-35 corridor from Belton down through San Antonio, including Austin and Round Rock. If you're not sure whether your address falls in our service area, just give us a call.

Yes. E4 Construction carries the licensing and insurance required to work in our service area, and we hold an A+ rating with the Better Business Bureau. We're happy to provide documentation on request.

Call or text us at (512) 818-5922, email scott@e4roofing.com, or fill out the form on our Contact page. Most inspections can be scheduled the same day, and there's no cost or obligation.